Quaestor Services is in the process of being formed as a sole proprietorship owned and operated by Sheila Claflin. This plan will serve as a guideline for financing, starting up and managing this new business. It will also be used as a basis for measuring. Here is a summary of key points from this plan.
- Quaestor’s objectives are to create a profit and grow at a challenging, manageable rate while being a good citizen in the local community.
- The mission of Quaestor is to provide products and services with high quality, protection and value pricing.
- Quaestor’s success is based on a variety of business products and services, personal contact, prompt and accurate service, the development of one-on-one relationships and a reputation for honesty and integrity.
- Whelnoan Insurance Company will provide the primary products. Small businesses will also benefit from the accounting services and financial services.
- This business has a wide local market. Plainstate’s second-largest insurance company, Whelnoan Insurance Company, has 23% market share.
- In the first year of operation, a customer base is being established. Each year, over 85% of established and new insurance businesses will renew their contracts. This creates compounding growth of sales of more than 200% with minimal increase in operating expenses.
The highlights chart below indicates that the plan is geared towards rapid growth. It projects a profit in the second year, and will continue into the future. Quaestor Services will be a profitable business if this plan is implemented.
1.1 Objectives
Quaestor Service’s main goals are:
- Profit is a way to make enough money for employees and the owner to live a secure, comfortable life.
- Growth –: To grow your business at both a challenging and manageable pace.
- Citizenship is a way to contribute to the community and be a positive role model for others.
1.2 Mission
Quaestor Services offers insurance products and business services with high quality and competitive pricing. We want to build a partnership that is respectful of our clients’ interests and goals.
Success will be measured by our clients choosing us because of their belief in our ability to meet or exceed their expectations of price, service, and expertise.
1.3 Keys to Success
Quaestor Services is a success story because of these keys:
- A wide variety of business services and insurance products that are affordable, available and understandable.
- Our clients receive personal attention and a service that is beyond their expectations.
- Delivered with precision and on-time.
- Our clients are our partners in fostering renewal business.
- A reputation for integrity and honesty in the community