['Privacy Policy\n\nWelcome to our online platform operated by SwiftBite Delivery Ltd. We value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our site and related services.\n\nInformation We Collect \nWe collect various types of information to provide and improve our services, including: \n\n- Personal Identification Information: such as your name, delivery address, phone number, and email address when you register or place an order. \n- Payment Information: details necessary to process payments securely, handled in accordance with PCI-DSS standards via trusted third-party payment processors. \n- Usage Data: information about how you interact with our online platform, including device information, IP addresses, browser type, pages visited, and activity logs. \n- Location Data: with your consent, we collect real-time location data to enable delivery tracking and optimize courier assignments. \n- Communication Data: records of your correspondence with our customer support team for service improvement and assistance.\n\nHow We Use Your Information \nWe use your data for the following purposes: \n\n- To provide and manage food ordering and delivery services, including order processing, delivery dispatch, and customer support. \n- To enhance and personalize your experience on our site through analytics and user feedback. \n- To communicate important updates, including changes to our services or policy and delivery status notifications. \n- To comply with legal obligations and prevent fraudulent or unauthorized activity. \n- To improve the safety and efficiency of our courier fleet management.\n\nLegal Basis for Processing \nWe process your personal data based on: \n\n- Your consent when provided. \n- The necessity to perform a contract with you (such as fulfilling your order). \n- Compliance with legal obligations. \n- Our legitimate interests, including fraud prevention, service improvement, and ensuring platform security.\n\nData Sharing and Disclosure \nWe do not sell your personal data. Your information may be shared with: \n\n- Partnered restaurants and delivery couriers solely for fulfilling orders. \n- Trusted service providers assisting with payment processing, IT services, and customer support under confidentiality agreements. \n- Legal authorities as required by law or to protect rights and safety.\n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to meet legal and regulatory obligations. When data is no longer needed, we securely delete or anonymize it.\n\nYour Rights \nUnder GDPR and relevant laws, you have the right to: \n\n- Access your personal data and receive a copy. \n- Request correction of inaccurate or incomplete data. \n- Request deletion of your data under certain circumstances. \n- Object to or restrict processing where applicable. \n- Withdraw consent at any time without affecting the legality of prior processing. \n- Request data portability for data you provided to us.\n\nTo exercise these rights, you may contact us at the physical address provided below. Please allow reasonable time for us to respond.\n\nSecurity \nWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. This includes encryption, access controls, and regular security assessments.\n\nChildren’s Privacy \nOur services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately to request deletion.\n\nChanges to This Privacy Policy \nWe may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of our services constitutes acceptance of any updates.\n\nContact Information \nFor any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact: \n\nSwiftBite Delivery Ltd \n27 Kingsland Road \nSuite 3B \nLondon, Greater London \nE2 8AA \nUnited Kingdom\n\nBy using our site and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described.', 0.0014304, 'gpt-4.1-mini']